Membership Plans

Meridian offers three membership plans. Pricing is current as of the date of this document and is subject to change with 30 days' notice.

* Complete plan medication inclusion is subject to prescriber discretion and formulary availability. Medication costs exceeding the included allotment are billed separately.

Billing and Charges

• Onboarding fee: Charged at account activation, after the eligibility assessment is submitted. Not charged until you initiate the enrollment process.
• Onboarding refund: If the reviewing provider determines there is no clinical path forward for GLP-1 therapy, your onboarding fee is refunded in full within 5–7 business days.
• Monthly membership: First monthly charge occurs on the date your membership is activated following provider approval. Subsequent charges occur on the same calendar day each month.
• Failed payments: If a payment fails, we will retry up to 3 times over 7 days. If payment cannot be collected, your membership will be suspended until payment is resolved.
• Price changes: Meridian may adjust membership pricing with 30 days' written notice. Continued use of the Services after the effective date constitutes acceptance of the new price.

What's Included in Each Plan

Essentials ($149/mo)

• Initial provider review and prescribing decision
• Quarterly scheduled check-in with care coordinator
• Async messaging with care team (response within 2 business days)
• Prescription routing to NABP-verified pharmacy
• Access to member portal

Care ($229/mo)

• Everything in Essentials
• Monthly care review (provider-led)
• Biomarker tracking (weight, blood pressure, glucose self-reporting)
• Dedicated care coordinator
• Async messaging response within 1 business day
• Dose titration management

Complete ($499/mo)

• Everything in Care
• Bi-weekly provider availability slots
• Quarterly lab requisition and interpretation
• GLP-1 medication included up to prescribed monthly quantity (subject to prescriber discretion)
• Priority care coordinator response (same business day)

Plan Changes

You may upgrade your plan at any time. The price difference is prorated for the remainder of the current billing cycle. You may downgrade your plan at the end of the current billing cycle. Downgrade requests submitted after the billing date take effect on the following billing cycle.

Plan changes are processed through the member portal or by contacting care@northmarkhealth.com.

Automatic Renewal

Your membership renews automatically each month until cancelled. You authorize Meridian to charge the applicable membership fee to your payment method on file each billing cycle. Cancel anytime as described in the Cancellation Policy.

Suspension and Termination

Meridian may suspend or terminate your membership for violation of the Terms of Service, failure to pay fees, or if your provider determines that continued GLP-1 therapy is clinically inappropriate.

If a provider determines that GLP-1 therapy should be discontinued during an active membership period, the monthly membership fee for the current period is not refunded, but no future charges will be made after cancellation is processed.

Contact

Billing questions: billing@northmarkhealth.com
Account questions: care@northmarkhealth.com